MobileCom Repair Policy

Return Policy

We want every customer to feel confident when buying from MobileCom Repair. Eligible returns are accepted and all warranty claims are reviewed professionally and fairly. Please review the policy below for return eligibility and warranty coverage details.

Returns

We accept returns on eligible items, subject to inspection and approval. To qualify for a return, the item must be presented in the same condition in which it was sold, without new physical damage, misuse, or signs of liquid exposure.

Returns may be declined if the device shows accidental damage, unauthorized repair attempts, missing parts, or condition changes that occurred after purchase.

Limited Warranty Coverage

Our limited warranty is intended to cover manufacturer-related defects and functional failures under normal use. Warranty service is available only after inspection confirms that the issue is covered under the applicable warranty terms.

  • Warranty coverage applies to manufacturer defects and normal functional issues only.
  • Warranty does not cover cracked screens, broken glass, dents, impact damage, bent frames, or any other physical damage.
  • Warranty does not cover water damage, liquid exposure, corrosion, moisture-related failure, or devices with triggered liquid indicators.
  • Warranty does not cover damage caused by misuse, neglect, improper charging accessories, software tampering, or unauthorized repairs.

Inspection and Final Approval

All return and warranty requests are subject to in-store evaluation. MobileCom Repair reserves the right to determine whether a claim qualifies for return, repair, replacement, store credit, or denial based on the device condition and warranty findings at the time of inspection.

If you have questions about a recent purchase, please contact us before bringing the item back so we can guide you on the next step.